Privacy Policy

Effective Scope

Welcome to ReachAPI. ReachAPI is provided and operated by Reachjunction Media Limited ("we," "us," or "our"). This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use ReachAPI websites, dashboards, APIs, and related services.

Information We Collect

We may collect the following categories of information:

1. Account and identity information

   • Such as name, email address, organization details, and sign-in information.
   • Used for account setup, authentication, support, and service communication.

2. Usage and log data

   • Such as access time, feature usage, API request logs, and error logs.
   • Used for operations, troubleshooting, security monitoring, and product improvement.

3. Device and technical data

   • Such as IP address, browser type, operating system, and device information.
   • Used for security, compatibility, and performance optimization.

4. Billing and transaction information

   • Such as order details, billing address, invoice data, and payment status.
   • Used for billing, reconciliation, invoicing, and financial compliance.
   • Sensitive payment card data is generally processed by payment providers, not stored in full by ReachAPI.

5. Cookies and similar technologies

   • Used to maintain sessions, remember preferences, measure traffic, and improve user experience.
   • You can manage cookies through browser settings, but some features may not work properly.

How We Use Information

We may use information to:

• provide, maintain, and improve ReachAPI services
• manage accounts, process transactions, and deliver support
• detect fraud, abuse, and security incidents
• send service notices, updates, and compliance communications
• meet legal obligations and respond to lawful requests
• conduct analytics for product and operational decisions

Information Sharing

We do not sell personal information. We may share necessary information:

• with trusted service providers (such as infrastructure, payments, messaging, and analytics) under confidentiality and security obligations
• to comply with legal obligations or lawful requests
• during business transactions such as mergers, acquisitions, or asset transfers, as permitted by law

Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards, including access control and encrypted transmission where appropriate. No method of transmission or storage is completely secure.

Data Retention

We retain information for as long as needed for the purposes described in this policy, unless a longer period is required by law. After retention periods expire, data is deleted or anonymized.

Your Rights

Subject to applicable law, you may have rights to access, correct, delete, restrict processing, or withdraw consent for certain data processing. You can submit requests through the contact details below.

Children's Privacy

ReachAPI is not intended for children under the age required by applicable law. If you believe a child has provided personal information to us, contact us so we can address it promptly.

Policy Updates

We may update this Privacy Policy from time to time. The latest version and effective date will be posted on this page. For material changes, we may provide additional notice through reasonable channels.

Contact Us

If you have questions about this Privacy Policy or our data practices:

• Company: Reachjunction Media Limited
• Website: reachapi.ai
• Email: [email protected]